TerraNetwork Hosting Support

Welcome to our Support Wiki! Here we have videos and guides on how to use hosting & email with TerraNetwork. Anything not covered, please contact support via the links at the top of the page.

• Your Account with TerraNetwork

• Setting up your email

• Migrating an existing website & email

Go to Domain Names for all aspects of registering, managing & transferring domains with us.

• Go to Email Accounts for help on setting up and working with email accounts.

• Spam Filtering

• Website Management Installing apps, disk space, bandwidth, mysql access, backups

• Managing Domains in cPanel Managing sub-domains, add-on domains and aliases (parked domains)

• Using FTP & SSH FTP, SSH and File Manager

• Connection Issues

• PHP : PHP Selector, Versions, Performance

• Checking for hacks & Recovering from hacks

• Managing your site with .htaccess Banning bad bots, restricting access, URL redirects

• Permissions & 500 Server Errors

• Let's Encrypt: free open source SSL certificates

• Using SSL (HTTPS) on your website

• PCI-DSS Compliance

• Wordpress

• OpenCart

• PrestaShop

• Magento

• Zen Cart

Getting started with your reseller plan : creating plans & cPanel accounts

Managing accounts : changing cPanel passwords

Managing resources : manage disk space and bandwidth for your accounts

Developer documentation

Go to Billing for help on managing your billing with TerraNetwork and to check our T&Cs.

* WordPress help

* WordPress Plugins by TerraNetwork