TerraNetwork Hosting Support
Please note, TerraNetwork has now been acquired by and migrated to Hosting UK so some of the information here will no longer apply. If in doubt, please check with Hosting UK - https://hostinguk.net
Welcome to our Support Wiki! Here we have videos and guides on how to use hosting & email with TerraNetwork. Anything not covered, please contact support via the links at the top of the page.
Getting Started
Moving to TerraNetwork
Domain Names
Go to Domain Names for all aspects of registering, managing & transferring domains with us.
- Go to Email Accounts for help on setting up and working with email accounts.
Managing your website
- Website Management Installing apps, disk space, bandwidth, mysql access, backups
- Managing Domains in cPanel Managing sub-domains, add-on domains and aliases (parked domains)
- Using FTP & SSH FTP, SSH and File Manager
- PHP : PHP Selector, Versions, Performance
- Managing your site with .htaccess Banning bad bots, restricting access, URL redirects
SSL Certificates, HTTPS & PCI-DSS
Software Help
Resellers (WHM)
Getting started with your reseller plan : creating plans & cPanel accounts
Managing accounts : changing cPanel passwords
Managing resources : manage disk space and bandwidth for your accounts
Developer
Billing
Go to Billing for help on managing your billing with TerraNetwork and to check our T&Cs.