TerraNetwork Hosting Support

Please note, TerraNetwork has now been acquired by and migrated to Hosting UK so some of the information here will no longer apply. If in doubt, please check with Hosting UK - https://hostinguk.net

Welcome to our Support Wiki! Here we have videos and guides on how to use hosting & email with TerraNetwork. Anything not covered, please contact support via the links at the top of the page.

• Your Account with TerraNetwork

• Setting up your email

• Migrating an existing website & email

Go to Domain Names for all aspects of registering, managing & transferring domains with us.

• Go to Email Accounts for help on setting up and working with email accounts.

• Spam Filtering

• Website Management Installing apps, disk space, bandwidth, mysql access, backups

• Managing Domains in cPanel Managing sub-domains, add-on domains and aliases (parked domains)

• Using FTP & SSH FTP, SSH and File Manager

• Connection Issues

• PHP : PHP Selector, Versions, Performance

• Checking for hacks & Recovering from hacks

• Managing your site with .htaccess Banning bad bots, restricting access, URL redirects

• Permissions & 500 Server Errors

• Let's Encrypt: free open source SSL certificates

• Using SSL (HTTPS) on your website

• PCI-DSS Compliance

• Wordpress

• OpenCart

• PrestaShop

• Magento

• Zen Cart

Getting started with your reseller plan : creating plans & cPanel accounts

Managing accounts : changing cPanel passwords

Managing resources : manage disk space and bandwidth for your accounts

Developer documentation

Go to Billing for help on managing your billing with TerraNetwork and to check our T&Cs.

* WordPress help

* WordPress Plugins by TerraNetwork